Contact Us

Have a question, comment, or concern? We'd love to hear from you. Our team is here to help.
Fill out the form below or contact us through the details provided.


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  • Email

    info@maxynos.net

  • Phone

    +1 (909) 4028564

FAQs

How can I contact the MAXYNOS support team?

You can reach us by filling out the contact form on this page, sending an email to info@maxynos.net, or calling us directly at +1 (909) 4028564.

How is shipping calculated for bulk orders?

Shipping is calculated manually based on the total weight and your destination to ensure you get the most accurate and affordable freight rate.

What is the Minimum Order Quantity (MOQ) for wholesale pricing?

Our wholesale and volume discounts begin at orders of 15+ units.

What are your customer service hours?

Our support team is available Monday to Friday, 9:00 AM to 5:00 PM (PST). Emails received outside business hours will be answered on the next working day.

How quickly will I get a response after contacting you?

We usually respond to all inquiries within 24 hours. Technical support or order-related questions may take a little longer, but you’ll always hear back from us promptly.

Do you provide technical support for product setup?

Yes. Our team offers detailed documentation and one-on-one support for setup, installation, and troubleshooting of MAXYNOS products.

How can I track my order?

After your order is fulfilled, a tracking number will be automatically sent to your email. You can use this tracking number to monitor your shipment’s status and delivery progress through the carrier’s tracking system.