Shipping policy

Last updated: 09/04/2025

Thank you for shopping with Maxynos. Below you’ll find details about our shipping process.

1. Order Processing

  • All orders are processed within 1–2 business days (excluding weekends and holidays).

  • Orders placed after 5:00 PM (PST) will be processed the next business day.

  • If we are experiencing a high volume of orders, processing may take longer.

2. Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Estimated delivery times:

    • United States: 3–7 business days.

    • International: 7–21 business days, depending on destination and customs clearance.

  • Delivery delays may occasionally occur due to carrier issues or customs inspections.

3. Shipment Confirmation & Tracking

  • Once your order has shipped, you will receive a confirmation email with tracking information.

  • Tracking numbers may take up to 24 hours to activate after dispatch.

4. Customs, Duties & Taxes

  • International orders may be subject to import duties, taxes, or fees imposed by the destination country.

  • These charges are the responsibility of the customer.

5. Damaged or Lost Shipments

  • Maxynos is not responsible for products damaged or lost during shipping.

  • If your order arrives damaged:

    1. Please take photos of the packaging and damaged items.

    2. Contact the shipping carrier to file a claim.

    3. Contact us at info@maxynos.net for assistance—we’ll help you with the process.

6. Wrong Address Disclaimer

  • Customers are responsible for providing the correct shipping address at checkout.

  • If an incorrect address is provided, we cannot guarantee successful delivery.

7. Contact Us

For questions about shipping, please contact us at:
📧 info@maxynos.net